Refund Policy

Last updated: September 17, 2026

This Refund Policy applies to all purchases of subscription services on sbs3d.app (the “Service”). All payments are processed by Lemon Squeezy, our payment provider.

1. Eligibility for Refunds

We offer a 14-day money-back guarantee for new monthly subscriptions. If you are not satisfied with our Service within 14 days after your initial payment, you may submit a refund request to our support email. We will review your request and issue a full refund, at our discretion.

2. What Is NOT Eligible for a Refund

Refund requests made after the 14-day guarantee window.
Partial refunds for partially used subscription periods.
Accounts with evidence of abuse, fraud, copyright infringement, or violation of our Terms of Service.
Refunds will not be granted if you have violated our content policy, including uploading copyrighted videos you do not own.

3. How to Request a Refund

Send an email to [email protected] from your registered email address, including your order details. We will respond within 3 business days.

4. Subscription Cancellation

You may cancel your subscription at any time from your account dashboard, or by contacting our support team. Cancellation stops future recurring charges. You will keep access to the Service until the end of your current billing period. No prorated refund will be issued for the remaining days of the active billing cycle.

5. Payment Method

Refunds will be returned to the original payment method used for purchase. Processing time depends on your card issuer or payment provider and may take 5–10 business days to appear.

6. Policy Changes

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

7. Contact

For any refund questions, email us at [email protected].